Forum | Merseyside Dennis Dart Website

Full Version: First Manchester
You're currently viewing a stripped down version of our content. View the full version with proper formatting.
Pages: 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100 101 102 103 104 105 106 107 108 109 110 111 112 113 114 115 116 117 118 119 120 121 122 123 124 125 126 127 128 129 130 131 132 133 134 135 136 137 138 139 140 141 142 143 144 145 146 147 148 149 150 151 152 153 154 155 156 157 158 159 160 161 162 163 164 165 166 167 168 169 170 171 172 173 174 175 176 177 178 179 180 181 182 183 184 185 186 187 188 189 190 191 192 193 194 195 196 197 198 199 200 201 202 203 204 205 206 207 208 209 210 211 212 213 214 215 216 217 218 219 220 221 222 223 224 225 226 227 228 229 230 231 232 233 234 235 236 237 238 239 240 241 242 243 244 245 246 247 248 249 250 251 252 253 254 255 256 257 258 259 260 261 262 263 264 265 266 267 268 269 270 271 272 273 274 275 276 277 278 279 280 281 282 283 284 285 286 287 288 289 290 291 292 293 294 295 296 297 298 299 300 301 302 303 304 305 306 307 308 309 310 311 312 313 314 315 316 317 318 319 320 321 322 323 324 325 326 327 328 329 330 331 332 333 334 335 336 337 338 339 340 341 342 343 344 345 346 347 348 349 350 351 352 353 354 355 356 357 358 359 360 361 362 363 364 365 366 367 368 369 370 371 372 373 374 375 376 377 378 379 380 381 382 383 384 385 386 387 388 389 390 391 392 393 394 395 396 397 398 399 400 401 402 403 404 405 406 407 408 409 410 411 412 413 414 415 416 417 418 419 420 421 422 423 424 425 426 427 428 429 430 431 432 433 434 435 436 437 438 439 440 441 442 443 444 445 446 447 448 449 450 451 452 453 454 455 456 457 458 459 460 461 462 463 464 465 466 467 468 469 470 471 472 473 474 475 476 477 478 479 480 481 482 483 484 485 486 487 488 489 490 491 492 493 494 495 496 497 498 499 500 501 502 503 504 505 506 507 508 509 510 511 512 513 514 515 516 517 518 519 520 521 522 523 524 525 526 527 528 529 530 531 532 533 534 535 536 537 538 539 540 541 542 543 544 545 546 547 548 549 550 551 552 553 554 555 556 557 558 559 560 561 562 563 564 565 566 567 568 569 570 571 572 573 574 575 576 577 578 579 580 581 582 583 584 585 586 587 588 589 590 591 592 593 594 595 596 597 598 599 600 601 602 603 604 605 606 607 608 609 610 611 612 613 614 615 616 617 618 619 620 621 622 623 624 625 626 627 628 629 630 631 632 633 634 635 636 637 638 639 640 641 642 643 644 645 646 647 648 649 650 651 652 653 654 655 656 657 658 659 660 661 662 663 664 665 666 667 668 669 670 671 672 673 674 675 676 677 678 679 680 681 682 683 684 685 686 687 688 689 690 691 692 693 694 695 696 697 698 699 700 701 702 703 704 705 706 707 708 709 710 711 712 713 714 715 716 717 718 719 720 721 722 723 724 725 726 727 728 729 730 731
Did First actually purchase the depot as part of the Fingland's takeover, or have they been leasing it ? Its position and size would surely render it a prime site for redevelopment.
(18/02/2019 11:17)EDB325 Wrote: [ -> ]Did First actually purchase the depot as part of the Fingland's takeover, or have they been leasing it ? Its position and size would surely render it a prime site for redevelopment.

Rusholme depot is leased from the Finglands family, I presume the future for that site will be to sell it as redevelopment for student flats given its location.
Have First just given up on trying to make their vehicles look presentable now? I’m currently on the 17:20 180 on an Enviro300 and the inside of the bus smells like a combination of burnt wax and musk and it’s giving me a migraine.

The bus is disgusting inside, it’s like they’re trying to compete with MCT to see who can put out the scruffiest looking buses.
(18/02/2019 17:39)acocker96 Wrote: [ -> ]Have First just given up on trying to make their vehicles look presentable now? I’m currently on the 17:20 180 on an Enviro300 and the inside of the bus smells like a combination of burnt wax and musk and it’s giving me a migraine.

The bus is disgusting inside, it’s like they’re trying to compete with MCT to see who can put out the scruffiest looking buses.

I have said that all along, when I asked several years ago about this I was told all cleaning at First had been subcontracted out, I've asked since about this and been told they only mop out on alternate days, hence dirt accumulates inside.

Presumably sub-contracting and reduction in the work being done by cleaners is a result of mismanagement and cost cutting, also presume too few cleaners hired to do a proper job before buses are needed in service again in the morning.

As I understand its not just the situation here as in Bristol a few weeks ago and it made the news there, a double-deck Gemini was left with a pool of water upstairs behind some seating, this subsequently ran down stairs and splashed a number of passengers in dirty water.

Some buses are now so bad really what is needed is a total internal refurbishment, Enviro400's seem particularly badly effected as the internal colour is too light. You not only see grime on the floor but also in crevice area's around the front windscreens, both lower and upper-deck.

Really what is needed is to look at the cleaning again, if you present something that looks like a dust cart why should people want to ride on it or continue to ride on it.

As I said above assume its all to do with cost cutting, in hiring cleaners, having a reduced number of reserve vehicles and so on.
(18/02/2019 19:41)gilesbus1 Wrote: [ -> ]I have said that all along, when I asked several years ago about this I was told all cleaning at First had been subcontracted out, I've asked since about this and been told they only mop out on alternate days, hence dirt accumulates inside.

Presumably sub-contracting and reduction in the work being done by cleaners is a result of mismanagement and cost cutting, also presume too few cleaners hired to do a proper job before buses are needed in service again in the morning.

As I understand its not just the situation here as in Bristol a few weeks ago and it made the news there, a double-deck Gemini was left with a pool of water upstairs behind some seating, this subsequently ran down stairs and splashed a number of passengers in dirty water.

Some buses are now so bad really what is needed is a total internal refurbishment, Enviro400's seem particularly badly effected as the internal colour is too light. You not only see grime on the floor but also in crevice area's around the front windscreens, both lower and upper-deck.

Really what is needed is to look at the cleaning again, if you present something that looks like a dust cart why should people want to ride on it or continue to ride on it.

As I said above assume its all to do with cost cutting, in hiring cleaners, having a reduced number of reserve vehicles and so on.
That’s a very likely scenario. The musky smell was so strong it gave me a headache, I thought it was the exhaust leaking into the bus at first.
Even the exterior washing seems to be suffering. Granted that livery isn't easy to keep clean in the winter but even so the difference with Stagecoach and Transdev is marked.
I think all this to do with cleanliness is one reason why they are losing passengers, its easy to say were they compete with other operators or trams that First don't care so I'll ride with Metrolink, Stagecoach, Diamond, Rosso or whoever as thy clearly don't care so why should I spend good money on riding with them.

The other issue is will my clothes not get dirty if I use them. That's based on the fact that some of them are using them to go for work, go for job interviews, go to school, go to social functions and so on.

I really do think that as a priority they need to get a grip of this issue, particularly if they wan't to be profitable, as dirty buses just put people off, not promote ridership. Obviously the MD and Giles Fearnley (No relation) don't bother to check inside buses which is a worry, as there is no way any good director would think this was acceptable.

Really cleaning needs bringing back in house as subcontracting it obviously hasn't worked. Keeping a product or service presentable is very important to selling the product. Other operators manage this, some despite having older fleets, so there really is no excuse.

In terms of external cleanliness, maybe if they simplified the livery rather than have several transfers making up several parts of the livery it would be much easier, other fleets have moved away from FirstGroup corporate livery with better results externally so maybe Manchester should look to do the same no matter wahts around the corner, its no saving to leave them in the Corporate livery as they still need repainting at intervals, unless of course the pull out from Manchester is quicker than we think.
(18/02/2019 19:41)gilesbus1 Wrote: [ -> ]I have said that all along, when I asked several years ago about this I was told all cleaning at First had been subcontracted out, I've asked since about this and been told they only mop out on alternate days, hence dirt accumulates inside.

Presumably sub-contracting and reduction in the work being done by cleaners is a result of mismanagement and cost cutting, also presume too few cleaners hired to do a proper job before buses are needed in service again in the morning.

As I understand its not just the situation here as in Bristol a few weeks ago and it made the news there, a double-deck Gemini was left with a pool of water upstairs behind some seating, this subsequently ran down stairs and splashed a number of passengers in dirty water.

Some buses are now so bad really what is needed is a total internal refurbishment, Enviro400's seem particularly badly effected as the internal colour is too light. You not only see grime on the floor but also in crevice area's around the front windscreens, both lower and upper-deck.

Really what is needed is to look at the cleaning again, if you present something that looks like a dust cart why should people want to ride on it or continue to ride on it.

As I said above assume its all to do with cost cutting, in hiring cleaners, having a reduced number of reserve vehicles and so on.
First Manchester Cleaners are in-house I know First Halifax is not the they did look at taking it back out of the house but did not happen. The buses doe get cleaned each day but some are out on road by 5am and by afternoon have been hammed.
First Manchester business update

https://www.firstgroup.com/greater-manch...ess-update

"First Bus has today announced its intention to sell the Queens Road bus depot and operations to the Go-Ahead Group for a consideration of £11.2m.

The intended sale would include the First Manchester depot site at Queens Road and the bus fleet of around 160 vehicles. The sale is expected to complete in the next few months and employees who work for the Queens Road bus operation will transfer to the Go-Ahead Group. First Manchester will continue to operate existing local bus services from the Queens Road site until the sale is completed and customers should see no changes to their daily journeys throughout this period of transition.

Today’s news will see First Manchester continue to operate from two sites, Oldham and Bolton. These depots and the services that operate from them are unaffected by today’s announcement.

First Manchester continues to advocate the benefits of a partnership approach in Greater Manchester to deliver faster improvements for customers. This follows the recent launch of the OneBus partnership, which proposes improvements including; 450 new low emission buses, simplified tickets, a unified brand identity, improved integration with other transport services, joint bus network reviews and improved customer information.

Speaking about today’s announcement, Giles Fearnley, Managing Director of First Bus, said: “I’d like to thank our employees for their continued hard work to deliver the best experience possible for our customers in Greater Manchester. Today’s announcement does not reflect on the effort, commitment or individual performance of our Queens Road employees and we will be supporting them fully as they transfer to their new employer. Over the years we have enjoyed a constructive relationship with both the Go-Ahead Group and Transport for Greater Manchester and look forward to working closely with them to ensure this transfer goes ahead as smoothly as possible with minimal impact for our customers.

“We continue to support the OneBus partnership in the city region and believe that a positive partnership between the Mayor; Local Authorities; businesses; the community and OneBus, can help tackle the increasing impact of congestion and deliver a package of improvements which puts customers first and offers good value for both passengers and public investment.”"
“We can’t say anything about this rumours, it’s all just rumours.”

Quickly became ... “Oh yeah we are gonna sell off our Manchester hub after all”

I think now they will be on the hunt for other buyers for Bolton and Oldham, they may even sell one and keep the other.
Pages: 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100 101 102 103 104 105 106 107 108 109 110 111 112 113 114 115 116 117 118 119 120 121 122 123 124 125 126 127 128 129 130 131 132 133 134 135 136 137 138 139 140 141 142 143 144 145 146 147 148 149 150 151 152 153 154 155 156 157 158 159 160 161 162 163 164 165 166 167 168 169 170 171 172 173 174 175 176 177 178 179 180 181 182 183 184 185 186 187 188 189 190 191 192 193 194 195 196 197 198 199 200 201 202 203 204 205 206 207 208 209 210 211 212 213 214 215 216 217 218 219 220 221 222 223 224 225 226 227 228 229 230 231 232 233 234 235 236 237 238 239 240 241 242 243 244 245 246 247 248 249 250 251 252 253 254 255 256 257 258 259 260 261 262 263 264 265 266 267 268 269 270 271 272 273 274 275 276 277 278 279 280 281 282 283 284 285 286 287 288 289 290 291 292 293 294 295 296 297 298 299 300 301 302 303 304 305 306 307 308 309 310 311 312 313 314 315 316 317 318 319 320 321 322 323 324 325 326 327 328 329 330 331 332 333 334 335 336 337 338 339 340 341 342 343 344 345 346 347 348 349 350 351 352 353 354 355 356 357 358 359 360 361 362 363 364 365 366 367 368 369 370 371 372 373 374 375 376 377 378 379 380 381 382 383 384 385 386 387 388 389 390 391 392 393 394 395 396 397 398 399 400 401 402 403 404 405 406 407 408 409 410 411 412 413 414 415 416 417 418 419 420 421 422 423 424 425 426 427 428 429 430 431 432 433 434 435 436 437 438 439 440 441 442 443 444 445 446 447 448 449 450 451 452 453 454 455 456 457 458 459 460 461 462 463 464 465 466 467 468 469 470 471 472 473 474 475 476 477 478 479 480 481 482 483 484 485 486 487 488 489 490 491 492 493 494 495 496 497 498 499 500 501 502 503 504 505 506 507 508 509 510 511 512 513 514 515 516 517 518 519 520 521 522 523 524 525 526 527 528 529 530 531 532 533 534 535 536 537 538 539 540 541 542 543 544 545 546 547 548 549 550 551 552 553 554 555 556 557 558 559 560 561 562 563 564 565 566 567 568 569 570 571 572 573 574 575 576 577 578 579 580 581 582 583 584 585 586 587 588 589 590 591 592 593 594 595 596 597 598 599 600 601 602 603 604 605 606 607 608 609 610 611 612 613 614 615 616 617 618 619 620 621 622 623 624 625 626 627 628 629 630 631 632 633 634 635 636 637 638 639 640 641 642 643 644 645 646 647 648 649 650 651 652 653 654 655 656 657 658 659 660 661 662 663 664 665 666 667 668 669 670 671 672 673 674 675 676 677 678 679 680 681 682 683 684 685 686 687 688 689 690 691 692 693 694 695 696 697 698 699 700 701 702 703 704 705 706 707 708 709 710 711 712 713 714 715 716 717 718 719 720 721 722 723 724 725 726 727 728 729 730 731
Reference URL's