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(09/09/2015 20:00)motormayhem1 Wrote: [ -> ]This is why every company should have lead drivers to go out with new drivers for the first week in service on various routes to watch over them and keep an eye on them as ic she had a lead driver with her they could of corrected her straight away.

I have seen lead drivers sometimes on Rosso services but not on any other operator, another way would be to record the journey so new drivers can watch through it as they do on the railway or even ask them to just ride the services a few times until they can remember the route.
Statements from First Manchester about the accident in Rochdale:

Quote:ISSUED AT 13:55

First in Manchester has today issued the following statement in connection with the bridge strike incident at approximately 12.30pm today on Milkstone Road in Rochdale.

First in Manchester is currently responding to an incident involving one of our bus services in Rochdale today. First's emergency management procedures have been activated and staff are at the scene providing support to the emergency services.

Commenting on the incident, Teresa Broxton, Managing Director of First Manchester said,

“At this time our primary focus is to assist customers and staff involved. Staff from First in Manchester are providing support to the emergency services at the scene. We will provide whatever additional resources we can.”

An update will be issued and placed on our website http://www.firstgroup.com/manchester as soon as more information becomes available.

For media enquries on the incident please call: Brandon Jones, Head of External Relations on 07775-824829

Quote:ISSUED AT 1845

First Manchester has today issued an updated statement in connection with the bridge strike incident in Rochdale on Wednesday 9 September.

At approximately 12.30pm a First Manchester bus was involved in a serious collision at a railway bridge on Milkstone Road in Rochdale resulting in the removal of the roof of the bus. The bus had been operating on service 17 from Manchester to Rochdale but was not on the route at the time of the collision.

First Manchester immediately implemented their emergency management procedures and sent representatives to the scene to provide support to customers, the driver and the emergency services. As a result of the incident the road was initially closed and then reopened at approximately 3.30pm.

As part of the investigation First Manchester will speak with witnesses as well as the driver concerned. The driver, who joined First in June this year is in shock but is physically uninjured.

Commenting on the incident, Teresa Broxton, Managing Director of First Manchester said,

“Our primary focus remains the support of our injured customers and our driver. We will continue to offer our help to all those affected by this serious incident.

“We have launched an immediate investigation into the cause of the incident and will work closely with the emergency services as part of that work.

“I’d like to pass on my thanks to the local community and the emergency services following the incident.”

For media enquiries on the incident please call: Brandon Jones, Head of External Relations on 07775-824829

http://www.firstgroup.com/greater-manche...ing-todays
(09/09/2015 20:46)Dentonian Wrote: [ -> ]Actually, I was on a Stagecoach Manchester 201 a week or so ago, with a lead driver shadowing a new driver. An added benefit being that the bus was running 10 minutes late, so when the one behind caught up, the lead driver instructed the newbie to go past a stop, having signalled to the driver behind to pick up the waiting passengers.

I've also seen First Manchester lead drivers on the 100 in the past shadowing new drivers and giving instructions as to what stands at the various bus stations they are to stop at etc.
(09/09/2015 21:10)Lynx Wrote: [ -> ]I've also seen First Manchester lead drivers on the 100 in the past shadowing new drivers and giving instructions as to what stands at the various bus stations they are to stop at etc.

I've been on the morning peak time 76's and a couple of times there's been a new driver being instructed by a lead driver, I don't think the drivers knew the route particularly well, I've seen one or two on First as well I'm sure.
I think having lead drivers puts a new driver at ease and gives them a little bit more sense of security knowing they have someone by there side who knows the routes inside out and can advise them as they go along and maybe stuff like this would reduce rapidly but i do feel sorry for anyone who goes through this type of incident as there heads must be all over the place with shock as hope all makes a speedy recovery.
It's normal policy at Stagecoach for an experienced driver to go out with a newly trained driver for the first 7 days, they call it 'buddying'.

The statement from First states the driver started in June. If she had spent 6/8 weeks training then shes hardly a new starter, perhaps it's possible it was her first time on the 17.
I agree, the 'buddying' system is an excellent idea, when I used to get on the 821 school bus the First drivers on the morning bus would sometimes need to use a photocopied map with the route drawn on in felt tip whilst driving a full laden Volvo Olympian, not a good combination. I was a prefect so I was up at the front of the bus sometimes I told the driver which way to go as a courtesy, the buddying system or even a regular driver would have made life easier for them then I reckon.

On the home journey Stotts always sent a one of two or three regular drivers though.
On our school bus years ago we'd have the same driver from Arriva Skem for a couple of months and then he'd buddy the new driver and so on. And when Halton got the contract he had a photocopy but made a wrong turn and I helped him get back on route on that occasion.
on video I have seen the driver was picking up money and then laughing I know shock does different things to people but picking up money is not a priority I would not have thought
(11/09/2015 18:22)dave4jackie Wrote: [ -> ]on video I have seen the driver was picking up money and then laughing I know shock does different things to people but picking up money is not a priority I would not have thought

Yes I viewed the same video. She was picking up loose change from inside the cab while passengers were staggering off the bus. Surely her priority should have been ensuring every one of her passengers were off the bus and ok and not her float!
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