Arriva Click Coming To Merseyside

[The Falcon]

RE: Arriva Click Coming To Merseyside

(08/11/2019 10:45)L401CJF Wrote:  In regards to previous posts suggesting having some of the spare buses from elsewhere as training vehicles - this isnt necessary as the click training is 'on the job' - You are shown how to use the tablet and then go out in a group with an instructor in service on a click bus and pick up real passengers with real bookings. It is the only way to see how the system works in real life so a training vehicle would be useless.

I was given a quick insight into how click works on a training course. When somebody starts to make a booking it automatically works out which vehicles are closest and heading in a similar direction to that of the new booking, and prepares to detour the bus mid route to make that pickup - if the booking is not made then the variation is scrapped and the bus continues on the current route - it isn't as simple as sending one of the step free buses in the event of somebody requesting buggy or wheelchair access because the only bus in the area heading in the right direction might be a step entrance one - the app would then be unable to use this and have to direct another bus from the complete opposite end of the area which otherwise wouldnt be heading that way and defeats the whole object of the click system. The whole point is to zig zag picking up multiple people heading to and from a similar area whilst not taking huge detours.

Not quite related but its recently been announced by Arriva that all assault screens are to be screwed shut nationwide much to the annoyance of drivers and the union. So far though, I have only seen Birkenhead buses with any screwed down.

You are missing the point the drivers need to be trained first to gain their D1 licence. All new click drivers are trained for minibus licence. Further training is then required before they go into service.

Being close to the operation I’m happy to clarify anything if needed.
Also the insight into the training is just that an insight. The training starts when they leave the school and future training is going to be tailored specifically for Click following review and feedback of past trainees.