Transport for Wales Rail

[mikestone]

RE: KeolisAmey Wales & Borders
Interesting that their is no 18.16 from Chester - currently there is an 18.17 to Manchester, but those times also clash with the 16.20 and 17.20

[knutstransport]

RE: KeolisAmey Wales & Borders

(30/08/2018 14:04)mikestone Wrote:  Interesting that their is no 18.16 from Chester - currently there is an 18.17 to Manchester, but those times also clash with the 16.20 and 17.20

Someone's pointed elsewhere the off-pattern 19:12 Liverpool to Birmingham might have something to do with it.

[iMarkeh]

RE: KeolisAmey Wales & Borders

(30/08/2018 14:04)mikestone Wrote:  Interesting that their is no 18.16 from Chester - currently there is an 18.17 to Manchester, but those times also clash with the 16.20 and 17.20

Trains can depart within 3 minutes of each other from Chester towards Mickle Trafford Jct (see 11:52 ATW LLD to MIA and 11:55 NT CTR - MAN). It does mean though that if there is a slight delay to the Liverpool train, the Manchester one will also be affected. It will likely result in Helsby being 1 minute later on the 16:20 & 17:20 Manchester services.

I can't wait to see the Boards. Who else is expecting 'South Parkway' to be shown on the LED screens? It won't show Liverpool Lime Street surely as the Merseyrail train goes at xx:15 so people will all be trying to use this Wales and Borders services with the cheap tickets (MTravel saveaway and £5 returns) which won't be valid.

[knutstransport]

RE: KeolisAmey Wales & Borders

(31/08/2018 11:26)iMarkeh Wrote:  Trains can depart within 3 minutes of each other from Chester towards Mickle Trafford Jct (see 11:52 ATW LLD to MIA and 11:55 NT CTR - MAN). It does mean though that if there is a slight delay to the Liverpool train, the Manchester one will also be affected. It will likely result in Helsby being 1 minute later on the 16:20 & 17:20 Manchester services.

I can't wait to see the Boards. Who else is expecting 'South Parkway' to be shown on the LED screens? It won't show Liverpool Lime Street surely as the Merseyrail train goes at xx:15 so people will all be trying to use this Wales and Borders services with the cheap tickets (MTravel saveaway and £5 returns) which won't be valid.

Merseyrail trains are advertised as Liverpool Central at Chester. Given the W&B service will depart 1 minute after a Merseyrail train surely the sensible thing is to advertise it as Liverpool Lime Street via Runcorn. Using the penultimate station on destination displays creates as much confusion as it avoids - in the case of York via Harrogate services at Leeds, those arriving at Leeds from outside the local area wanting an onward train to Headingley end up seeing a service to Poppleton instead of York via Harrogate and have no reason to believe the Poppleton train is their one, other than the departure time is the same.

[iMarkeh]

RE: KeolisAmey Wales & Borders

(31/08/2018 11:42)knutstransport Wrote:  Merseyrail trains are advertised as Liverpool Central at Chester. Given the W&B service will depart 1 minute after a Merseyrail train surely the sensible thing is to advertise it as Liverpool Lime Street via Runcorn. Using the penultimate station on destination displays creates as much confusion as it avoids - in the case of York via Harrogate services at Leeds, those arriving at Leeds from outside the local area wanting an onward train to Headingley end up seeing a service to Poppleton instead of York via Harrogate and have no reason to believe the Poppleton train is their one, other than the departure time is the same.

Though they are advertised as Liverpool Central, they are still faster to Lime Street than this W&B service. Though yes I agree using South Parkway can cause a small bit of confusion, surely it is better than everyone trying to use saveaways and Merseyrail returns on the W&B service. At Chester, it actually makes sense as South Parkway is 1. the JLA link station (Where holidaymakers and tourists would more likely be travelling if using this service) and 2. anyone heading to Liverpool Lime St will have the cheaper tickets.

When asking if a train goes where you want it to go, very few staff check tickets to ensure they are putting you on the right train. If you look at a stop list for the Merseytravel service, you see 17 odd stops. The W&B train has 6. As an outsider, which one do you think about getting? IF you see a 17 stop train, you think it will go round the world and back again. 6 stops is alright though, nice and quick train. Regardless of timings (as they aren't shown on the Chester boards). I would say 1/2 the UKs train users don't know what their ticket restrictions are or even what they mean. How are international tourists going to know.

At Liverpool it will be worse as people go to the ticket office, buy their ticket. Look up, train to Chester Plat 6. 'Let's get that....' blissfully unaware the ticket they have just been sold isn't valid. The Liverpool High Level boards don't show Low Level trains so people won't even see the alternative like at Chester. If Chester and Liverpool don't advertise it as the penultimate station, W&B revenue inspectors will have a field day. They would make thousands just off fines.

[childwallblues]

RE: KeolisAmey Wales & Borders

(01/09/2018 03:02)iMarkeh Wrote:  Though they are advertised as Liverpool Central, they are still faster to Lime Street than this W&B service. Though yes I agree using South Parkway can cause a small bit of confusion, surely it is better than everyone trying to use saveaways and Merseyrail returns on the W&B service. At Chester, it actually makes sense as South Parkway is 1. the JLA link station (Where holidaymakers and tourists would more likely be travelling if using this service) and 2. anyone heading to Liverpool Lime St will have the cheaper tickets.

When asking if a train goes where you want it to go, very few staff check tickets to ensure they are putting you on the right train. If you look at a stop list for the Merseytravel service, you see 17 odd stops. The W&B train has 6. As an outsider, which one do you think about getting? IF you see a 17 stop train, you think it will go round the world and back again. 6 stops is alright though, nice and quick train. Regardless of timings (as they aren't shown on the Chester boards). I would say 1/2 the UKs train users don't know what their ticket restrictions are or even what they mean. How are international tourists going to know.

At Liverpool it will be worse as people go to the ticket office, buy their ticket. Look up, train to Chester Plat 6. 'Let's get that....' blissfully unaware the ticket they have just been sold isn't valid. The Liverpool High Level boards don't show Low Level trains so people won't even see the alternative like at Chester. If Chester and Liverpool don't advertise it as the penultimate station, W&B revenue inspectors will have a field day. They would make thousands just off fines.

Six stops? Helsby, Frodsham, Runcorn, South Parkway and where else please?

[knutstransport]

RE: KeolisAmey Wales & Borders

(01/09/2018 03:02)iMarkeh Wrote:  When asking if a train goes where you want it to go, very few staff check tickets to ensure they are putting you on the right train. If you look at a stop list for the Merseytravel service, you see 17 odd stops. The W&B train has 6. As an outsider, which one do you think about getting? IF you see a 17 stop train, you think it will go round the world and back again. 6 stops is alright though, nice and quick train. Regardless of timings (as they aren't shown on the Chester boards). I would say 1/2 the UKs train users don't know what their ticket restrictions are or even what they mean. How are international tourists going to know.

At Liverpool it will be worse as people go to the ticket office, buy their ticket. Look up, train to Chester Plat 6. 'Let's get that....' blissfully unaware the ticket they have just been sold isn't valid. The Liverpool High Level boards don't show Low Level trains so people won't even see the alternative like at Chester. If Chester and Liverpool don't advertise it as the penultimate station, W&B revenue inspectors will have a field day. They would make thousands just off fines.

Prior to the recent TPE changes passengers at Huddersfield seem to have no problems with TPE services to Piccadilly are the fast services and depart from platform 1, Victoria services are slow Northern services and depart from platform 4, why should it be any different at Chester to Lime Street where Merseyrail trains have designated platforms?

Surely if passengers go to the ticket office they'll be asked if they want the cheaper Merseyrail only ticket or the more expensive any permitted ticket and if they buy the cheaper ticket from a TVM it should give a warning that the ticket is only valid on Merseyrail services, with the printing on the ticket confirming the validity.

[wirralbus]

RE: KeolisAmey Wales & Borders

(31/08/2018 11:26)iMarkeh Wrote:  Trains can depart within 3 minutes of each other from Chester towards Mickle Trafford Jct (see 11:52 ATW LLD to MIA and 11:55 NT CTR - MAN). It does mean though that if there is a slight delay to the Liverpool train, the Manchester one will also be affected. It will likely result in Helsby being 1 minute later on the 16:20 & 17:20 Manchester services.

I can't wait to see the Boards. Who else is expecting 'South Parkway' to be shown on the LED screens? It won't show Liverpool Lime Street surely as the Merseyrail train goes at xx:15 so people will all be trying to use this Wales and Borders services with the cheap tickets (MTravel saveaway and £5 returns) which won't be valid.

Is this service going to be allocated to platform 5 presently the least used platform at Chester ?

[knutstransport]

RE: KeolisAmey Wales & Borders

(02/09/2018 07:09)wirralbus Wrote:  Is this service going to be allocated to platform 5 presently the least used platform at Chester ?

Surely it'll depend what platforms Northern get allocated as well if the Chester-Leeds service starts. Also if the additional Greenbank-Manchester starts it would likely be in the path currently used by Chester-Greenbank-Manchester meaning the Chester-Manchester would run 30 minutes earlier and affect platform usage as well.

[mikestone]

RE: KeolisAmey Wales & Borders
Since the service is being promoted by Merseyrail I would have thought Merseyrail ticketing would be applied?