Arriva North West - Runcorn Depot

[Bevan Price]

RE: Arriva North West - Runcorn Depot

(20/01/2016 17:43)Lynx Wrote:  Having read of similar happenings on other threads and witnessing it again today, few Runcorn drivers seem to recognise Halton as being part of the Merseyside PTE area now. On more than 10 occasions I've witnessed drivers refuse passengers aboard with my tickets. More annoyingly I explained to one driver that they where now valid within Halton when he stung someone and then less than a week later on a separate journey he made exactly the same mistake, very poor management on Runcorns part as it's a consistent error.

On a technical point, Halton is not (yet) part of the PTE area. Only My Tickets are valid in both Merseyside & Halton. Other tickets (Solo, Saveaway, etc.) are not valid in Halton.

http://www.merseytravel.gov.uk/Documents...t.2015.pdf