Impera Bus & Coach

[wirralbus]

RE: Impera Bus & Coach

(30/07/2013 13:41)msteens Wrote:  

(30/07/2013 00:31)busdude Wrote:  Once again Impera are in my bad books. 1 out of the 5 buses i waited for today turned up:

12:30, 47 from Fender way 5th Avenue towards Arrowe Park did not turn up
18:45, 98 from Fender way 5th Avenue, towards Moreton, did not show up. Luckily there was another one due at 19:15 which actually turned up.
19:00 47 from Fender way 5th Avenue towards Arrowe Park, did not show up
19:24, 39 from Moreton cross towards West Kirby also did not show up. Which then i got fed up and paid to use the train to get to Hoylake. Usually it should take me around 25 - 30 minutes to get to Hoylake from Beechwood using Impera buses however today it took me 90 minutes.

I shouldnt be using an Impera bus for a while now until they become more reliable with their services

There are some problems this week with staff we have staff currently route training by next week we should have all duties covered with spare drivers we have a further 8 drivers in the later stage of training and are ready for test due to some test failures and driver sickness it has left us short as for bus we are using the deckers as spares to cover routine servicing until the spds arrive from loithan

Thank you for a speedy reply , Mr Steens .