Impera Bus & Coach

[msteens]

RE: Impera Bus & Coach

(27/06/2013 15:10)R557 ABA Wrote:  I decided to purchase one of their great value day tickets for £3.50 and sampled all the services that they currently operate on the Wirral and into Liverpool. Most of the day was pretty much okay however I did notice the 1A was running late for most of the day as well as a couple of 39's but that can't be helped with traffic, elderly passengers etc. I also saw a 1A break down in Birkenhead Bus Station as well which didn't help!

Considering I live on the 98 route I thought I would be safe in waiting for the last 98 from Liverpool at 18:18 getting me home for a reasonable time for dinner but unfortunately this last trip failed to turn up, and without money thankfully a kind Arriva driver let me travel as far as Birkenhead so I could walk home. I certainly WON'T be doing that again that's for sure!

Please call the the depot and ask for mark, I have reviewed the operations and there is no declared lost mileage I take it serious a driver losing mileage without good reason and not reporting it is gross misconduct and will be dealt with. Real time information (GPS) will soon be implemented and my supervisors will be able watch the buses on a screen in the traffic office and act immediately to any service issues