Stagecoach MCSL - Chester & Wirral Depots

[Raawwwrrr!]

RE: Stagecoach Chester & Wirral

(31/05/2015 15:54)Dentonian Wrote:  The very phrase "once again", suggests this is an ongoing problem that Stagecoach should be addressing. Its all the more ironic, given the comments about a lack of 'deckers in Liverpool compared to the operations of their biggest competitor. I'm not sure how long the "diversion" route is (ie. how many stops missed out), nor how far from the proper route, it is. But certainly, if we take Wirralbus's scenario, then it would be interesting to see what would happen if inconvenienced passengers complained direct to the Traffic Commissioner. A lot, of course, would depend on the time of day; If this happens *very occasionally* at and around peak times, due to unforseen circumstances - and a Race meeting certainly wouldn't qualify as unforseen! - then OK. However, if happening in the evening when the inconvenience is greater (hour gap instead of 30 mins), and there should be plenty of single-deckers available, then it is rank bad management - not something those of us at the eastern end of the A580 would associate with Stagecoach.

The traffic commissioner wouldn't be able to do anything as the route is signposted. This isn't a stagecoach "diversionary route" It's one by Cheshire and Cheshire West Council. All stagecoach would need to do is declare that the diversion route was used.

The route in question takes the next road along and only missed about 4 bus stops on a small stretch of road on a local housing area which there is a high level of car ownership. There is also Bache station down the road (Where the bridge is) should people need to get to their destination faster. It happens once in a blue moon as apposed to every day, and on the last bus stop (Morrisons Bache) there is another round the corner where the 1 can stop alongside other services such as the 2 and X2.