Arriva North West - Bolton Depot

[Damien]

RE: Arriva North West - Bolton Depot

(25/07/2012 10:04)CX54 DKD Wrote:  Hi Damien,

If you use the website's contact us page, then once received by the complaints department, they'll pass your case on to the relevant depot and should, possibly after some time, contact you with regards the outcome of your complaint. Hope this helps!

Thank you it does help, but actually believe it or not, I don't want to complain, I want to congratulate them on one of the drivers. Who I think needs a pat on the back for his beyond the call of duty customer service. His friendly nature, and for the fact that he makes travelling on buses Espically Arriva, such a pleasure. When you consider all the negativity, the positive experience of bus travel needs to be highlighted, and I think in terms of customer service. I would say Arriva are way out there in front.

So i think I can do this via the contact us page can't I ?