DartSLF Opinions 2013

[M113 YKC]

 DartSLF Opinions 2013
I've created this thread as I'm interested in people's opinions on certain aspects of the bus industry in 2013 - and I'm sure that others will be, too. Unlike last year, this isn't an award ceremony (which was a failure due to people having varying opinions, hence the different approach this year).

The questions are as follows - if you have a few minutes to spare, please answer them with a reason to back-up your answer:
1 - Who was the best company of the year?
2 - Who was the worst company of the year?
3 - What bus(es) were the best delivery to a company of the year?
(This includes new and old buses to a company/depot that may have already been in use!)
4 - What withdrawn bus(es) were the hardest goodbye from a company of the year?
(This includes new and old buses that left a company/depot, even if they're still in use elsewhere!)
5 - Which bus(es) looked the smartest during the year?
6 - What was the rarest sighting of the year?
7 - What was the biggest surprise in the industry of the year?
8 - What was the biggest disappointment in the industry of the year?
9 - What bus was the best during the year?
10 - What bus was the worst during the year?

Like myself, some people may not wish to post their opinions until the end of the year as there's still time for things to change. There's no deadline, as such, but it'd be nice if those who wish to participate could do so by the end of January 2014.