Warrington's Own Buses
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RE: WBT Network Warrington
I actually think it's got worse in a way. I can remember in the early 90's jumping on GM buses Olympians and atlanteans, I was only young and my mum was normally laden down with a buggy, I can remember virtually everytime we travelled the driver was out of the cab helping my mum onto the bus folding the buggy for her and putting it in the luggage pen - yes things seemed more relaxed then - drivers often had a ciggy going while they were driving and a radio on the go but let's not forget back then we were passengers not customers like today. How come independants can get it right with happy polite drivers, Blackpool transport is another one where drivers often seem to have a high grade of customer service training - yes it's probably down to the fact it's because of the amount of tourists they in counter but they seem to have it right. I'm not having a knock at drivers the job is challenging but where the big firms are concerned far too many people go into the job simply to pay the bills, they don't look at it as a career. |
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