MPTE Walrus Smart Card

[Barney]

RE: MPTE Walrus Smart Card

(29/09/2015 12:30)Myllenium2453 Wrote:  I have 1 of these cards myself and each timd I buy travel for the day the assistant who does the transaction always says to keep the paper ticket for proof in case the card gets a red light on the machines.

I can see the point of this because that paper ticket is the customers proof of travel purchase for that day, week or in the latest case a 4 weekly pass and the drivers do have the right to refuse travel if the ticket is not produced.

As I posted earlier, my brother-in-law is not an aggressive person, despite being 6'2". In truth, it seems that the driver was the one looking for a confrontation. The correct procedure was followed but he was still ordered off the bus. I wonder how this situation would have been resolved if the police had been called to the scene? If it hasn't already happened, I'm sure it will soon unless Arriva gets its act together.