First Manchester
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RE: First Manchester
Some drivers are simply not endowed with much in the way of interpersonal skills and there is not a lot that can be done about that. In the large metropolitan areas operators, even the big groups who are able to pay more than independents, are forever struggling to have enough 'bums on seats' who are able to actually drive competently, and the Driver CPC has done nothing to help that. Were they able to be paying in the region of £15-20 per hour then they would be in a position to be a lot more choosy about who they took on. For a tenner an hour (and there are many out there which pay substantially less) for the responsibility of driving something pretty big in a congested environment, working shifts and constantly dealing with a proportion of passengers who are no more than idiots, bus operators are never going to be in the perfect position of being able to exclusively employ those who can (a) actually drive; (b) don't fiddle; © turn up every day; and (d) are good at customer service. It might come as a surprise to those of you who haven't seen the industry from the inside - but that, unfortunately, is the way it is. |
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