Arriva's revamped website

[iMarkeh]

RE: Arriva's revamped website

(25/08/2020 14:36)Barney Wrote:  I've just looked at it and have to agree with the previous two comments in that it is not an improvement on the previous site. The My Location defaults to a stop that is some distance from where I live and for routes that I rarely use. Also, the live map limits viewing to a radius of about a mile so does not allow you to see where buses are until they are almost at your stop. I hope the new app isn't as disappointing

The app isn't much better. I've downloaded it and while it's good that the journey planner and mobile tickets have been combined but the live map isn't very good. You click on a bus and it focusses too much on it and it shows off the route. When you click 'timetables' and select a route, you can't see a timetable unless you download it and no buses show up on the map so it's not great.

I am still seeing 'next bus' showing up for the G3 which was discontinued a good few months ago and the Blacon 'next bus' is showing up a mix of timetables rather than the actual timetable (the pre Covid and the temporary timetable).


For the website, it's dire. Genuinely can't put it into words how bad it is. I think it's further proof that Arriva don't care about their passengers and are intent on discouraging bus travel.