Arriva North West - Runcorn Depot

[iMarkeh]

RE: Arriva North West - Runcorn Depot

(06/09/2017 22:47)mtl97 Wrote:  The arriva wales depots are on less than the north west depots, arriva bolton are on less too, there used to be empty workings to & from northwich but not since timetable change, problem with arriva is way there network is shrinking, stagecoach are slowly increasing their network but if you look at arriva compared to few years back their operational area is more disconnected, on 471/472 route arriva reduced their weekly tickets as people were waiting for cheaper stagecoach services, i used to work for arriva & liked working for them but recent changes have surprised me & friends who still work for them

They want too much money from their buses and their lack of Return fares discourages passengers compared to Stagecoach. The only plus side is that is opens up a lot of opportunities for independants to fight back. They are also very scared about testing things or base eveidence on a route they ran 5-6 years ago meaning passenger trends have changed etc. Stagecoach. They also have a lack of advertising. If you want business, you cant expect everyone to come to you. You have to put up adcertising, give out timetables and more importantly, listen to passengers. I know SC want £100,000 per year for their buses and they are on less pay which means their costs are lower compared to Arriva. They are moaning in Chester depot that Cwacc are prefering Stagecoach for local routes but they fail to see that lowest bids are accepted. Oh, it helps if you can run to time as well (3&15). They dont help themselves. 1 person controls all the new routes in Wales and 1 person for north west.... Local knowledge will be non existant. Especially as the office is in Aintree, how will they know what is good for Bangor or Wales depots. They are a mess and overcharge people. I avoid Arriva if I can.

Ps, they need to get with the times as contacless is now accepted everywhere but with Arriva!!!