Stagecoach Manchester and Wigan
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RE: Stagecoach Manchester and Wigan
Out of interest what's the procedure when a passenger queries a fare as he/she is buying thier ticket on the bus. There seemed to be a lengthy argument going on this afternoon on the 168 I boarded when a passenger claimed he was being overcharged. The driver contined to berate the passenger as we were getting off which was totally unprofessional. I simply turned to the driver and said there one way to solve the argument with this chap - show him your fare chart and then it's done with. He basically laughed in my face and said 'it's 2015 not 1995 everything is digital mate'. I thought it was still policy that drivers MUST carry paper fare charts or am I wrong? Incidentally stagecoach used to have the full set of Manchester fare charts available on thier website but the link I have won't work as they have recently updated the website - does anyone have a link to the charts on the new site? |
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