Arriva Buses Wales - Wrexham Depot

[Garsty]

RE: Arriva Buses Wales - Wrexham Depot
Article here about the new Sapphire brand, not just a one-off for Wrexham but also happening at 3 other locations.

http://thebuspeople.co.uk/?p=1957

I notice in that article they keep referring to Wrexham as 'the North West'!

I do like the 'Key Features'

Quote:A revised livery to signal the change to the customer. The livery has been designed to ensure it replicates the Sapphire proposition

Nice livery it is too

Quote:High back e-leather seats with thicker seat bases to offer comfort and additional space

Additional space perhaps, but not for the people without a seat!

Quote: Free WiFi and power points to add value, create the feeling of modernity and meet customer demand

Excellent

Quote: In addition, some vehicles will have audio visual announcements via digital display screens

Fair enough

Quote: Dedicated drivers with customer care training

Something they had back when the R23* AEYs where new in 1998, I wonder if the drivers will have name badges again too?

Quote: CCTV for added security

Would have thought this was already present

Quote: Reliability
Punctual

Both something you would expect of any bus service wouldn’t you?

Quote: Frequent service (at least every 15 minutes)
Easy to understand (direct routes)
Extra standards of cleanliness
Money back guarantee

Other things you would tend to expect!

I know some will be more applicable to the other areas.

Isn’t the PVR of Route One, 9? So if one is off the road some of the above will be met?

I am not complaining about the investment (even if some has come from WCBC), but I question if this is really needed on the route.