First Manchester
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RE: First Manchester
(14/07/2014 23:12)Mayneway Wrote: As a daily bus user and enthusiast I think there is still a very large gap performance wise between Stagecoach Manchester and First Manchester performance wise. The idea that new vehicles, leather seats, wifi and of course the lowering of the very high fares would fix the problems and make all good don't even scratch the surface. It's clearly management issues.The problems at First, it seems to me, and not just in Manchester, come from a lack of discipline, with drivers often doing as they please, turning out late for reliefs because they've been talking, and so on. Back in the days of roller destination blinds it was quite common to see just a service number and no ultimate destination... usually not because the blind was broken but because the driver couldn't be bothered setting it correctly. Then you come to early running and all the rest of the comparatively minor niggles which pull down service standards. All this is unacceptable, and something junior/middle management should be jumping all over. That they aren't suggests that the management chain isn't as strong as it should be. |
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