Warrington's Own Buses

[Mayneway]

RE: WBT Network Warrington

(14/01/2017 10:30)RSTurbo50 Wrote:  Nothing wrong with good manners. I personally thank every passenger whether they use a pass or pay. Nothing worse than rudeness and bad manners...doesn't take much to say thank you for the driver getting the passenger safely to their intended destination.

For once we agree

I don't know what the customer service training is like at NW but the big boys ie Stagecoach, First and Arriva seem to think it's not important. Yes there are some excellent drivers who are pleasant and helpful, but there are others that are plain rude and ignorant.